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I received excellent sales and service from East Midlands Water Company. They really know their stuff and after much research, I realise they sell only the best top spec USA made filters as well. Great online support. 5 stars.

repeat order, not installed the new product yet but the customer service received from Emma was first class, well done

Emma is the best

Arrived very quickly. Thank you.

This is a well designed softener and it takes up less space than the model it has replaced.
Brilliant service from the team at EMWC. They have made sure I am completely happy with the unit before purchase and have advised I contact them after a few days to ensure it is working correctly.

Important product in these days of impure tap water and great customer service and information sharing. Shipped promptly.

Rapid response to order

Excellent service from placing the order with James delivered to our home within 24 hours have not installed until later in the week, but so very pleased with the service. Many thanks John

delivered promptly and securely

I’m very pleased with the service given by East Midlands water co . Recommended

Have been using EMWC filtered water for many years & have been very satisfied with the service, equipment and price. We are also very aware of how much plastic we have avoided by not having to buy bottled water over the years - must be thousands

Delivered with care and consideration, the product is great less easy than tablets easier to insert in the unit

I’m sorry I can’t send a review as it’s still in the box. I have to wait until Dec 7th for my grandson to fit it. I can say that I’m very satisfied with James, he was most helpful with his advice. The only negative thing is that you don’t fit the new one and remove the old one.

Excellent service. Arrived super quick.

Researched online for a replacement water softener, the reviews assured me of a first class product, service and company. Ordered and within 24 hours the appliance was delivered in the one hour time slot which was advised. Highly recommended and thanks to the helpful woman who dealt with my order over the phone.