Milano 3 lever Italian design three way tap & filter Chrome

We had a good area to place the water softener and the plumbing installation was fairly straight forward.
The commissioning however was not so straight forward with the supplied instructions.
The electrical connector point on the unit took about 15 mins to find, and when it was found I had to remove the top cover and then detach the display panel to get to it. None of this was explained in the instructions. Accessing the User Menu was also problematic with the fuzzy instructions and took several minutes of trail and error. When this was finally accessed and going through the setup, the machine suddenly decided to do a regen halfway through. I managed to stop that after a while and continued with the rest of the setup.
Likewise trying to do the manual regen, the instructions aren't clear how to achieve this and is missing the step of pressing both the "tick" and "back arrow" at the same time ! It was only by looking at the display panel I realised how to do it.
It would be useful if there was a max fill line in the tank !
Other than that, everything else went smoothly and we started getting soft water nearly straight away.

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BT1 replacement 3 year water filter for system 40

The water taste is perfect

Fantastic company to deal with, David and the team talked me through all the filters they have and decided to go with the BP65 whole house filter. Very easy to install, noticeable difference in the taste of the water straight away, would highly recommend to anyone who is thinking about purchasing.

The product is great and so is the service. Prompt and proactive. Great company to deal with.

Always used this product since installation. My engineer who maintains the pipe work also uses this cartridge.

Had a new one every three years for many years fitted under the kitchen sink. Couldn’t do without it.

Good price and delivered promptly and at prescribed time by their courrier DPD.

Have ordered my supplies from East Midlands Water Company on many occasions and will continue to do so. Very reliable supplier.

Phone service was brilliant, polite and reassuring. Only problem was a free saltblock offer arrived with only one of the three pack unbroken, very annoying.

Ideal in tablet form ,easy to top up your salt container .Very good value

Always a great service from East Midlands Water and that’s why I continue to reorder from them! Always prompt and courteous so thank you guys!

As always, great service, fast delivery. Thanks

A great water softener,easy to install,very compact and fits easily into a kitchen cupboard

Great service from lovely staff. Many thanks again