PRODUCT DISCLAIMER


In this disclaimer: -


Reference to ‘the Company’ shall be a reference to East Midlands Water Company Limited, a private company limited by shares and incorporated under the laws of England and Wales under registered company number 03663830 whose registered address is 2 Cannock Street Leicester Leicestershire LE4 9HR, and shall include any subsidiaries of the Company;


Reference to ‘Product’ shall be a reference to any product sold or supplied by the Company, including any product developed by the Company or purchased by the Company from another source, to a third party, be that third party an individual, company or other body.


Reference to “Consumer” shall be a reference to the individual, company or other body that purchases the Product from the Company and does not extend to third parties whom may become the ultimate user of the Product.


  1. The provisions of this disclaimer shall be for the sole benefit of the Company.

  2. All Products are sold or supplied for use on water supplies only, and should not be used for any other purpose.
    3. The Consumer of any Product is continually responsible for the thorough verification of the potential risks associated with and suitability for the use of the Product.
    4. The Company provides no warranty, and it shall not be implied, whether through any Product description or otherwise, that any Product conforms to, or is suitable for any specific purpose, unless written confirmation of such a warranty as to suitability of a Product for purpose addresses a specific product and purchaser.

  3. The Company may recommend to a Consumer, a specific Product. These recommendations are based solely upon the information received by the Company by or on behalf of the Consumer. Therefore any recommendations by the Company to a Consumer in relation to any Product shall be provided only as an opinion, and shall not be construed as an express or implied warranty as to any recommendation given, unless written confirmation of a warranty to that effect is provided by the Company to the Consumer, and the Consumer is referred to clause 3 above.

  4. The Company takes no responsibility for evaluating the safety or risk levels of any Product, nor has any Product been evaluated for its safety by the Foods Standards Agency, any government department, or any other agency.

  5. This disclaimer is given under and subject to English law and the jurisdiction of the English Courts.
Choose the option that sounds most like your home and we'll point you towards the right water treatment system.
Water softener for limescale and hard water problems

I want to stop limescale and hard water problems

If you have white marks on taps, a scaled-up kettle, dry-feeling water, or poor soap lather, a water softener is usually the best solution.
Shop Water Softeners
Water filter for better-tasting tap water

I want better-tasting tap water

If you want fresher, cleaner-tasting drinking water from your kitchen tap, an under-sink or whole-house water filter is a great choice.
Shop Water Filters
Reverse osmosis system for ultra-pure drinking water

I want ultra-pure drinking water

If you want a higher level of drinking-water purification for drinking and cooking, a reverse osmosis system is the best option.
Shop Reverse Osmosis

Looking for Something Different?

While water softeners, water filters and reverse osmosis systems are the most popular solutions for improving water quality at home, they're not the only options available.

At East Midlands Water, we also supply a range of specialist water treatment products including whole-house filtration systems, scale inhibitors, ultraviolet (UV) disinfection systems, iron and manganese removal systems, replacement filter cartridges, water testing kits, accessories and commercial water treatment solutions.